Alarm Setting, Causes of Irregular Travel and its prevention

Setting alarm at destination station by passenger:

Passenger can set up a wake-up alarm as follows:

1. Wake up alarm 139 RAIL INQUIRY SERVICE through IVR

a. Calling 139 by the mobile on which to set the Wakeup Alarm

b. Choose your language.

c. Select option 7. In the IVR menu

d. Press 1 for the wakeup alarm.

e. Type your 10-digit PNR.

f. Press 1 to confirm PNR number.

g. If you want a backup call at the place where you want the Wakeup call, type the STD code, or talk      to "Customer Care Executive" by pressing (*).

h. After the wake up alarm is set, the passenger will get the confirmation message on the mobile.

2. Railway Inquiry service wake up alarm 139 , with the help of "Customer Service Executive".

a. Dial 139.

b. Press(*) and type 10 digit PNR.

c. Confirm the mobile number on which to set up a wakeup call

d. After the wake up alarm is set, the Custom Service Executive will confirm.

e. After this, the confirmation message will be received on mobile.

Charges 

Following charges are applicable on receiving call on 139

 Mobile

a. Rupees 1.20 per 60 Second for incoming calls from Metro Cities.

b. Rupees 2.00 per 60 Second pulse for incoming calls from non Metro.

Cities

SMS:-Rupees 3 per SMS

Reasons for Irregular Travel:–

1. Poverty and Illiteracy.

2. Lack of patriotism.

3. Improper arrangement for issue of tickets.

4. Lack of ticket checking staff.

5. Increase in population.

6. Unemployment.

7. Political Interference.

8. Non co-operation of Public.

9. Non co-operation of Police.

Measures to prevent ticket less travel/ Irregular travel:–

1. All unauthorized exit points of station should be closed.

2. Announcement should be done that Ticket less travel is a social offence.

3. Action must be taken against un-authorized hawkers and beggars.

4. Different types of checks should be organized regularly.

5. Appeal to public for co-operation.

6. Proper guidance should be given to passengers.

7. Sufficient no of security staff should be deputed.

8. Sufficient number of ticket checking staff should be deputed.