Public Relations –
Indian Railway is a commercial organization. It is essential for
every organization to maintain relations with public. Public Relation involves
maintaining good relations with public, to put forth the problems of public in front
of administration, and to inform public regarding amenities provided by railway
administration etc.
Main Objectives of Public Relations:-
1. Maintaining good relations with public
2. To gain faith of public.
3. To improve the image of Railways in public.
Public Relation Organisation –
At Zonal level, this organization is functioning under Senior Deputy General
Manager. He is assisted by Chief Public Relations Officer, Public Relations Officer,
and Assistant Public Relations Officer. At Divisional level this work is looked after
by Commercial Department.
