Refund on Cancellation of Tickets booked through internet (i-ticket & e-ticket):-
1. The e-ticket shall be cancelled through internet and the refund of fare shall be credited to the account from which booking transaction took place, after deducting the applicable charges and in case of I tickets, the ticket shall be cancelled at the reservation counter and thereafter on line application, refund due shall be credited to the account from which booking transaction took place.
2. In case of a confirm e-ticket, refund of fare shall be granted in accordance with rule No. 213.6
3. In case of RAC e-ticket, refund of fare shall be granted in accordance with rule No. 213.7
4. In case of e-tickets booked through internet (confirmed or RAC),such tickets shall be cancelled on line or on line TDR shall be filed within the time limits prescribed under these rules for obtaining refund.