Ticket Deposit Receipt (TDR):-
1. When refund is not admissible in cash at the station, then Ticket Deposit Receipts issued.
2. TDR has 3 foils -
a. Passenger
b. CCM (Refund)
c. Record
3. Name of the passenger, address, particulars of ticket, reason for cancellation, date and time of cancellation, Signature of the passenger and Signature of Station Master / Head TC etc. particulars are mentioned on it.
4. The TDR will be prepared through carbon process. Staff issuing the TDR will cancel the ticket and write TDR number on the ticket, hand over passenger foil to the depositor and send CCM foil along with the cancelled ticket to CCM (refund).
5. TDR is issued in following conditions. –
a. On cancellation of partially used tickets.
b. On presenting the ticket for cancellation after expiry of prescribed time limit.
c. When tickets issued in exchange of coupons are presented for cancellation by MLA/MLC.
d. When reserved tickets issued by other stations are presented for cancellation and it is not possible to verify genuineness of those tickets.
6. TDR can be issued within 3 days from the date of journey and passenger should send application for refund to CCM (Refund) within 10 days from the date of issue of TDR.
Cash remittance by TTEs:
1. The TTE shall deposit the amount realised from EFT during the actual outward journey at destination station for each schedule separately at a UTS counter.
2. TTE will prepare the Cash Remittance Memo in duplicate.
3. CRM will include all relevant details as follows:-
i. TTE’s Name
ii. PF NO.
iii. EFT No.
iv. From To stations
v. Issue Date
vi. Break-up of the total earnings i.e. fare, Penalty, un-booked luggage earnings and total thereof should be recorded and one copy is handed over to Booking clerk.
4. Booking clerk after receipt of cash shall issue a UTS money receipt to the concerned TTE duly feeding break up of remittance.
5. Daily/ periodical / monthly report of TTE remittance of a station shall contain PF NO. and Break- up of earnings in such a manner that the remittance made appearing in the order of MR number wise irrespective of window of issue.
6. A daily/ periodical / monthly report shall be designed by CRIS that gives TTE wise remittance with PF number at various stations with in the same Zone or at other Zonal railways.
7. Reports shall be generated railway wise for all the 17 zonal railways which would be very crucial for reconciliation, checks and subsequent apportionment of earnings.
Handing Over Memo (HOM):
1. When a passenger is detected travelling without ticket or travelling irregularly in the train and is unable to pay or refuses to pay due charges, he will be handed over to Station Master/ Head TC for recovery of due charges.
2. The memo prepared by TTE/ COR while handing over is known as Handing over Memo.
3. It is a numbered book and there are four foils of each number -
a. Record
b. Accounts
c. Station Master/ Head TC
d. Sr.DCM
4. Name of passenger, address, reason of charging, amount to be recovered is mentioned in this memo. Passenger will be handed over to the Station Master/ Head TC along with SM/ Hd TC copy of handing over memo for further action. Report will be sent to Sr. DCM and Accounts office by concerned staff.
Details of travel by MPs:
1. MPs of the Lok Sabha and Rajya Sabha are allowed to travel from any station to any station on over Indian railways, with one companion in the AC first class.
2. The MPs are given a booklet of 25 slips along with the identity card.
3. During the journey without prior reservation, the slip duly filled should be handed over to on duty ticket checking staff during journey or after completion of the journey.
4. The details of journey should be maintained by the ticket collector in a special register.
5. After the entry in TCR, a summaryof collected slips should be prepared and sent to the traffic accounts office.
Ticket Collectors Report (TCR):
1. All collected card tickets, UTS tickets, PRS tickets and paper tickets should be cancelled in the prescribed manner.
2. The card tickets should be sorted out according to station from in the progressive numbers, class wise and entered in Register of tickets collected, in duplicate by carbon process.
3. All computer tickets are sorted out train wise, date wise and recorded.
4. All paper tickets should be entered separately in the register.
5. At the end of the day, highest number of ticket for all stations should be picked up and bundled separately.
6. All tickets collected, cancelled and entered in TCR are put into bags date wise, sealed and secured properly to be checked by TIAs/CIs, except paper tickets.
The card tickets and PRS tickets on nominated days will be disposed as stated below:-
1. Printed card tickets collected at stations on the last day of the month and first & second day of the following month should be sorted out destination station wise, class wise and via wise.
2. The highest number of printed card tickets of all stations for the three days should be bundled and sent in distinct pink paper along with following months TCR duly indicating the details of the forwarding station, month of collection and highest number to Accounts Office.
3. All paper tickets (BPT, EFT & Concession Tickets) after cancelling and recording in the TCR should be sent to Accounts Office every day.
4. The computer (Reservation) tickets for 5 days in a month, at least one ticket from each train collected from passengers, duly furnishing PNR and the random number in TCR should be sent to Accounts office by 5th of the following month.
5. At stations where CTIs are posted, they are made responsible to burn the collected tickets in the presence of RPF at the end of every 10 days and at other stations, CCIs are responsible.
6. Where ever TIAs are headquartered, they also witness the burning of the tickets.
All PCTs of last day of the month and first & second day of the following month will continue to be sent to accounts office
Ticket Collector’s Returns/ TC Returns:
Monthly accountal of used EFRs is to be submitted by every ticket checking staff to Head TC office at end of the month.
TC Return is prepared in the nominated format (com 41F) in two copies. Original copy is sent to the Account office & another copy is retained as record by the Head TC Office. It contains following information —
Name of employee, designation, station, division, month, year, Date, EFR No., train no., particulars of ticket held, excess fare, excess charge, charge of unbooked luggage, reason for charging, particulars of MRs, etc
Related Account foils of EFR & original Money Receipts are sent along with TC Returns. One more form ‘com 329B’ is attached with TC Returns in which summary of money receipts is given.
Every ticket checking staff must submit TC Returns of current month before schedule date of next month. Otherwise departmental action may be taken.
Loss of EFT books:
1. Procedure to be followed in case of Loss of EFT Books
On immediate notice of loss of EFT book XXR message is to be issued along with the details of the lost book/folios to
i. CTI of the base station
ii. Divisional Office
iii. Traffic Accounts Office
2. Action to be taken at Divisional level:
i. Notifying the loss through Railway
ii. Gazette or safeguard of fraudulent use.
iii. Inform CCM (Of All Railways)
iv. Inform FA & CAO/T (Of All Railways)
v. Look out for collected series of EFTs.
vi. Report to Head Quarters for action taken.
3. Committee for conducting Enquiry:
a) ACM of the concerned Division
b) AAO from Traffic Accounts Office
4. Course of Action to be taken by the Committee:
i. Inquiring based on the FIR, Evidence, Documentation and ascertaining the cause of loss.
ii. Track record of the concerned Employee, his Performance, accountal, Remittances, Earnings for the last three years and other irregularities.
5. Submission of enquiry report:
i. Enquiry report to be submitted within a month to DRM.
ii. If negligence is established on the part of the employee, he/she has to be taken up under DAR (Major Penalty), recovery of the debit within two months. Both DAR and recovery of loss are indispensable.
iii. If negligence is not established on the part of the employee i.e. loss due to fire, dacoit, floods, accidents etc.,
a) Proposal for write-off may be forwarded to CCM through DRM
b) CCM in consultation with FA&CAO/T and AGM can write-off the debit amount.
iv. In case of subsequent loss or misuse debits will be raised against the concerned staff and will be taken up under DAR.
1. When refund is not admissible in cash at the station, then Ticket Deposit Receipts issued.
2. TDR has 3 foils -
a. Passenger
b. CCM (Refund)
c. Record
3. Name of the passenger, address, particulars of ticket, reason for cancellation, date and time of cancellation, Signature of the passenger and Signature of Station Master / Head TC etc. particulars are mentioned on it.
4. The TDR will be prepared through carbon process. Staff issuing the TDR will cancel the ticket and write TDR number on the ticket, hand over passenger foil to the depositor and send CCM foil along with the cancelled ticket to CCM (refund).
5. TDR is issued in following conditions. –
a. On cancellation of partially used tickets.
b. On presenting the ticket for cancellation after expiry of prescribed time limit.
c. When tickets issued in exchange of coupons are presented for cancellation by MLA/MLC.
d. When reserved tickets issued by other stations are presented for cancellation and it is not possible to verify genuineness of those tickets.
6. TDR can be issued within 3 days from the date of journey and passenger should send application for refund to CCM (Refund) within 10 days from the date of issue of TDR.
Cash remittance by TTEs:
1. The TTE shall deposit the amount realised from EFT during the actual outward journey at destination station for each schedule separately at a UTS counter.
2. TTE will prepare the Cash Remittance Memo in duplicate.
3. CRM will include all relevant details as follows:-
i. TTE’s Name
ii. PF NO.
iii. EFT No.
iv. From To stations
v. Issue Date
vi. Break-up of the total earnings i.e. fare, Penalty, un-booked luggage earnings and total thereof should be recorded and one copy is handed over to Booking clerk.
4. Booking clerk after receipt of cash shall issue a UTS money receipt to the concerned TTE duly feeding break up of remittance.
5. Daily/ periodical / monthly report of TTE remittance of a station shall contain PF NO. and Break- up of earnings in such a manner that the remittance made appearing in the order of MR number wise irrespective of window of issue.
6. A daily/ periodical / monthly report shall be designed by CRIS that gives TTE wise remittance with PF number at various stations with in the same Zone or at other Zonal railways.
7. Reports shall be generated railway wise for all the 17 zonal railways which would be very crucial for reconciliation, checks and subsequent apportionment of earnings.
Handing Over Memo (HOM):
1. When a passenger is detected travelling without ticket or travelling irregularly in the train and is unable to pay or refuses to pay due charges, he will be handed over to Station Master/ Head TC for recovery of due charges.
2. The memo prepared by TTE/ COR while handing over is known as Handing over Memo.
3. It is a numbered book and there are four foils of each number -
a. Record
b. Accounts
c. Station Master/ Head TC
d. Sr.DCM
4. Name of passenger, address, reason of charging, amount to be recovered is mentioned in this memo. Passenger will be handed over to the Station Master/ Head TC along with SM/ Hd TC copy of handing over memo for further action. Report will be sent to Sr. DCM and Accounts office by concerned staff.
Details of travel by MPs:
1. MPs of the Lok Sabha and Rajya Sabha are allowed to travel from any station to any station on over Indian railways, with one companion in the AC first class.
2. The MPs are given a booklet of 25 slips along with the identity card.
3. During the journey without prior reservation, the slip duly filled should be handed over to on duty ticket checking staff during journey or after completion of the journey.
4. The details of journey should be maintained by the ticket collector in a special register.
5. After the entry in TCR, a summaryof collected slips should be prepared and sent to the traffic accounts office.
Ticket Collectors Report (TCR):
1. All collected card tickets, UTS tickets, PRS tickets and paper tickets should be cancelled in the prescribed manner.
2. The card tickets should be sorted out according to station from in the progressive numbers, class wise and entered in Register of tickets collected, in duplicate by carbon process.
3. All computer tickets are sorted out train wise, date wise and recorded.
4. All paper tickets should be entered separately in the register.
5. At the end of the day, highest number of ticket for all stations should be picked up and bundled separately.
6. All tickets collected, cancelled and entered in TCR are put into bags date wise, sealed and secured properly to be checked by TIAs/CIs, except paper tickets.
The card tickets and PRS tickets on nominated days will be disposed as stated below:-
1. Printed card tickets collected at stations on the last day of the month and first & second day of the following month should be sorted out destination station wise, class wise and via wise.
2. The highest number of printed card tickets of all stations for the three days should be bundled and sent in distinct pink paper along with following months TCR duly indicating the details of the forwarding station, month of collection and highest number to Accounts Office.
3. All paper tickets (BPT, EFT & Concession Tickets) after cancelling and recording in the TCR should be sent to Accounts Office every day.
4. The computer (Reservation) tickets for 5 days in a month, at least one ticket from each train collected from passengers, duly furnishing PNR and the random number in TCR should be sent to Accounts office by 5th of the following month.
5. At stations where CTIs are posted, they are made responsible to burn the collected tickets in the presence of RPF at the end of every 10 days and at other stations, CCIs are responsible.
6. Where ever TIAs are headquartered, they also witness the burning of the tickets.
All PCTs of last day of the month and first & second day of the following month will continue to be sent to accounts office
Ticket Collector’s Returns/ TC Returns:
Monthly accountal of used EFRs is to be submitted by every ticket checking staff to Head TC office at end of the month.
TC Return is prepared in the nominated format (com 41F) in two copies. Original copy is sent to the Account office & another copy is retained as record by the Head TC Office. It contains following information —
Name of employee, designation, station, division, month, year, Date, EFR No., train no., particulars of ticket held, excess fare, excess charge, charge of unbooked luggage, reason for charging, particulars of MRs, etc
Related Account foils of EFR & original Money Receipts are sent along with TC Returns. One more form ‘com 329B’ is attached with TC Returns in which summary of money receipts is given.
Every ticket checking staff must submit TC Returns of current month before schedule date of next month. Otherwise departmental action may be taken.
Loss of EFT books:
1. Procedure to be followed in case of Loss of EFT Books
On immediate notice of loss of EFT book XXR message is to be issued along with the details of the lost book/folios to
i. CTI of the base station
ii. Divisional Office
iii. Traffic Accounts Office
2. Action to be taken at Divisional level:
i. Notifying the loss through Railway
ii. Gazette or safeguard of fraudulent use.
iii. Inform CCM (Of All Railways)
iv. Inform FA & CAO/T (Of All Railways)
v. Look out for collected series of EFTs.
vi. Report to Head Quarters for action taken.
3. Committee for conducting Enquiry:
a) ACM of the concerned Division
b) AAO from Traffic Accounts Office
4. Course of Action to be taken by the Committee:
i. Inquiring based on the FIR, Evidence, Documentation and ascertaining the cause of loss.
ii. Track record of the concerned Employee, his Performance, accountal, Remittances, Earnings for the last three years and other irregularities.
5. Submission of enquiry report:
i. Enquiry report to be submitted within a month to DRM.
ii. If negligence is established on the part of the employee, he/she has to be taken up under DAR (Major Penalty), recovery of the debit within two months. Both DAR and recovery of loss are indispensable.
iii. If negligence is not established on the part of the employee i.e. loss due to fire, dacoit, floods, accidents etc.,
a) Proposal for write-off may be forwarded to CCM through DRM
b) CCM in consultation with FA&CAO/T and AGM can write-off the debit amount.
iv. In case of subsequent loss or misuse debits will be raised against the concerned staff and will be taken up under DAR.
No comments:
Post a Comment