1. When refund is not admissible in cash at the station, then Ticket Deposit Receipts issued.
2. TDR has 3 foils -
a. Passenger
b. CCM (Refund)
c. Record
3. Name of the passenger, address, particulars of ticket, reason for cancellation, date and time of cancellation, Signature of the passenger and Signature of Station Master / Head TC etc. particulars are mentioned on it.
4. The TDR will be prepared through carbon process. Staff issuing the TDR will cancel the ticket and write TDR number on the ticket, hand over passenger foil to the depositor and send CCM foil along with the cancelled ticket to CCM (refund).
5. TDR is issued in following conditions. –
a. On cancellation of partially used tickets.
b. On presenting the ticket for cancellation after expiry of prescribed time limit.
c. When tickets issued in exchange of coupons are presented for cancellation by MLA/MLC.
d. When reserved tickets issued by other stations are presented for cancellation and it is not possible to verify genuineness of those tickets.
6. TDR can be issued within 3 days from the date of journey and passenger should send application for refund to CCM (Refund) within 10 days from the date of issue of TDR.
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