General Rules, Reservation from Train Departing station and Intermediate station, Reservation against Cancellation (RAC),

General Rules for Reservation -

IRCA Coaching Tariff No - 26, P - I, V - I, Rule 301

1. There is no guarantee of Reservation.

2. Passenger should possess proper ticket or pass.

3. Advance Reservation period is 120 days excluding day of journey. For Indrail
    Pass it is 360 days (excluding day of journey).

4. Reservation will not be given on temporary basis.

5. Prescribed requisition form should be filled in for reservation purpose, whose
    number is COM 744F.

6. The name of passengers below 05 years of age should be written in prescribed
    column of requisition form.

7. Maximum six (6) passengers can be booked on one reservation form.

8. If Doctor or Sr. citizen wants to avail the facility of concession, then he should
    mention the same in prescribed column of the requisition form.

9. If the passenger wants to avail the Upgradation facility, he should mention the
    same in prescribed column of the requisition form.

10. Reservation is provided on “first come first serve” basis.
11. Only one requisition form will be accepted at a time from one passenger.

12. Reservation is not provided on phone. Exception - Member of Parliament, High
      Officials.

13. Reserved tickets are non-transferable.

14. Reservations are provided for particular date, train and class to a particular
      passenger by his name.

15. Sleeping accommodation can be utilized from 21.00 hrs. to 6.00 hrs.

16. Reservation charges are collected once only for entire journey. But after break
      journey, fresh reservation charges will be collected for reservation.

17. While travelling in any reserved class, Identity card is necessary.

Procedure for Reservation from ticket originating station: -

1. At originating station, number of coaches to be attached in a train is fixed and
    allotment of seats / berths is done accordingly.

2. On passengers demand some quotas are kept separately, which are as under –

a. HOR quota,

b. Solider Quota,

c. Ladies quota,

d. Police Quota,

e. Foreign Tourist quota,

f. City booking office quota,

g. Intermediate station quota,

h. Out station quota,

i. R.A.C. quota,

j. Tatkal quota,

k. Handicapped quota.

l. Senior citizen quota.

m. Cancer patient quota.

3. Above quotas are not available in all trains. It is decided according to traffic of
    the train.

4. When the above mentioned quotas are not vacant, reservation will be provided
     in general quota to these passengers.

5. For senior citizens, ladies of age 45 years & above and pregnant ladies, quota
    of two lower berths per coach is available in sleeper class / 3AC / 2AC.

6. Vacant berths in the above quotas are allotted to the passengers as per
    general rules.

Procedure for Reservation from Intermediate Station

IRCA Coaching Tariff No – 26, P - I, V - I, Rule No 303

Intermediate stations, where quota is provided in trains, reservation can be allotted up to the quota limit. Reservation availability position should be displayed on the notice board.

Commencing journey from Intermediate Station:

1. Passenger can be permitted to commence his journey from intermediate station on submitting an        application in reservation office, at least 24 hrs before scheduled departure of train, provided the          train halts at that station.

2. No refund of fare will be granted upto the journey commencing station.

3. The berth can be allotted to any other passenger upto journey commencing station.

4. The passenger, who has changed the boarding point is not permitted to travel from original                  boarding point to changed boarding point, if found travelling he will be charged as passenger               travelling without ticket.

5. This facility will be given only once.

Reservation against Cancellation (RAC): IRCM V- I, Rule No. 662

1. This facility is available from train originating station and coach attachment
    station.

2. In this system, some berths are kept as seats separately. If there is demand for accommodation            even  after allotment of all vacant berths, the passenger will kept  in RAC.

3. When berths become available, they will be allotted serially to the RAC passengers. This work             can  be done before preparation of charts, after preparation of charts and also in the train.

Merits of RAC system:-

1. Facility of reservation can be given to more passengers.

2. RAC passengers can enter in reserved coaches.

3. Available berths are allotted according to serial no. of RAC.

4. TTE cannot allot vacant berths to other passengers as per his choice.

5. Cancelled berths can be utilized again.

Demerits of RAC system:-

1. Passengers in excess of the carrying capacity are permitted in coach.

2. It causes inconvenience to other reserved passengers.

3. There is no guarantee of berth for the RAC passenger.

Waiting List -

1. If there is demand of accommodation even after allotment of all vacant berths / RAC seats, the            passenger will be kept in Waiting List.

2. When berths / seats are available it will be allotted serially to these passengers.

3. Fare collected from waitlisted passengers will be the same as for confirmed
    passengers.

4. Wait listed passengers are not allowed to travel in reserved coach.

Reservation Chart:

1. Reservation Charts will invariably be made at least 4 hours before the scheduled departure of train      and in case if the same are not made by the charting section, the system will automatically                  finalized them 4 hours before the scheduled departure of train and pasted on the notice board.

2. The supplementary chart of reservation made and cancellations done during the intermittent period      (between the preparation of first chart and second chart) will be taken out and handover to on              board ticket checking staff.

3. Reservation chart is in two parts -

a. The upper part of the chart contains particulars like number & name of train, station, type of                coach,class, date, etc.

b. The lower part of chart contains particulars like seat/berth number, name of passenger, sex, age,           originating & destination station, ticket no., PNR no. and remarks etc.

3. RAC passenger charts is printed under the confirm passenger charts, blew that upgraded passenger      charts is printed.

2. Following information is written against name of the passenger as per requirement.

a. Pending amount, if any

b. If the passenger is doctor - ‘+’

c. For upgraded passenger - ‘!’

d. For E - Ticket - ‘N’

e. NRF - No Refund in cash.

3. Reservation chart prepared in Hindi as well as in English. At originating station of train                        reservation  charts prepared in 5 copies.

a. Record.

b. Notice board.

c. T.T.E./Conductor.

d. To be pasted on both the side of coach.

e. To be pasted on both the side of coach.

6. At intermediate station chart prepared in three copies

a. Record

b. Chart board

c. T.T.E./Conductor of train.

7. Reservation quota provided at some intermediate station of the train where quota chart is being            generated, called as Remote Location of that train and the chart prepared at such stations is called        as remote location quota chart.On intermediate stations where reservation quota is not provided          but the train halts at such stations ex-passenger list is being generated in triplicate.

a. Record.

b. Notice board.

c. TTE/Conductor.

8. A remark – “Passenger who has not got the confirm accommodation are requested not to board            reserved coaches” is written on the chart of each coach”. Objective of preparing Reservation
    chart -
1. Convenient for passenger to find out accommodation.

2. It is easy for ticket checking staff to check the coaches.

3. It is helpful in controlling transfer of tickets.

4. It proves useful at the time of accident.