Procedure for settlement of minor claims.

Procedure for settlement of minor claims:-

1. Party must give written application (format is given in time table)

2. Delivery of goods should to be taken.

3. Proper remark will be written in the delivery book.

4. Beejuck must be produced; amount of damaged goods will be assessed on the basis of beejuck.

5. If beejuck is not produced amount of claim will be 10% less than market rate.

6. There is a cash receipt book for minor claims. It is numbered book .It consists three copies of same number.

a. Party

b. Claims Department

c. Record.

7. Consignee will be paid the amount of minor claims.

8. If the amount of claim amount is less than 20/-it is mandatory to affix a revenue stamp on which party’s signature will be taken. On submission of this receipt in Station Master’s Office claim amount will be received from the some station.