Settlement of Minor Claims:-
Station Master of nominated station can settle claims up to ₹400/- if the consignee is of the same station. But in following conditions minor claims can not be settled at station.
1. Consignment booked on Owner Risk Rate.
2. Claim preferred after 6 months from date of booking
3. Goods booked from Non-Government Railway.
4. Goods booked from siding.
5. Goods booked to Government, Semi Government, and Military.
6. Goods on which Percentage Charges are paid.
7. Claim for Partial Consignment.
8. Claim when goods are misdeclared.
9. Claim when remark for non-compliance of packing condition is given on RR.
10. Claims when following remarks are given RR
a) Sender’s Weight Accepted.
b) Said to contain
11. For Goods damaged due to the reasons given under Section 93.
12. If Goods are loaded in open wagon according to Section 104.
13. Non-compliance of special packing condition S/2.
14. In case of Diversion
15. When delivery is granted on the basis of Indemnity Note.
16. When the amount of claim is more than prevailing market rate/price.
17. When delivery is not taken upto seven days after termination of transit period.
18. When claim is demanded by the consignee on destination station, who is not the resident of such station.
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