Functions of Commercial Department at Accident site:
1. Preparation of list particulars of injured passenger.
2. Searching of the doctor in the train.
3. To arrange First aid for injured passengers.
4. Sending injured passengers to the Safe place.
5. To arrange to send the serious passenger to the hospital.
6. Arrangement of safety for the passenger’s luggage.
7. To prepare a list of serious and deceased passengers.
8. Arrange water and meals.
9. Arrangement for transhipment.
10. Issue passes to Kith and kin of affected passenger.
11.Arrangement waiting room and retiring room facility to Kith and kin.
12. Message to be issued to Kith and kin of affected passengers.
13.Arrangement for refund of fare
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