Duties of Ticket Collectors:-
2. To declare private cash.
3. To ensure that every passenger entering platform should have proper ticket or pass.
4. To nip tickets of passengers entering platform with “V” type nipper.
5. To use “M” type nipper at the time of collecting tickets from passengers.
6. To recover charges as per rule from irregular travellers.
7. To recover charges as per rule for unbooked luggage
8. After duty hours, should remit the cash collected in booking office.
9. His behaviour should be helpful and courteous towards passengers.
10. He should check platforms and waiting rooms.
11. He should guide passengers properly and promptly.
Duties of TTE’s:-
2. He should sign the tickets of all passengers travelling by the train or nip them and check them properly.
3. He should prevent entry of unreserved passengers and platform ticket holders in reserved coaches.
4. Any fare due from passengers should be collected during check.
5. He should make catering service available to passengers.
6. He should take immediate action in case of any complaints regarding amenities.
7. He should restrict entry of unauthorized hawkers, unauthorized passengers and beggars in coaches.
8. He should keep FIR book with him. In case of theft it should be filled in and submitted in GRP office.
9. If any passenger is detected with dangerous and explosive articles, he should take prompt action.
10. He should wake the passengers up before arrival of their destination station
11. In case of accidents, he should assist the passengers and arrange for provision of first aid facility.
12. He should prepare EDR in prescribed format during duty and submits it in PRS office.
13. After duty, he should remit the cash collected in booking office.
14. Should be helpful and courteous
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